Cast Your Vote. Petco or The IE Mommy?
The other day we were at PetCo and had an interesting situation occur. I need to know your thoughts because quite frankly…I am not sure what to think.
We were waiting in line to pay…with a long line behind us. Finally, it was our turn at the register. The twins were standing quietly beside me (for once) when all of a sudden the lady behind us knocks over two Beta fish containers!
Crash! Went the first jar but the container was fine.
Smash! Went the second container and it broke into a million little pieces.
In a flash the cash register attendant left her register and quickly scooped up the “dying” Beta fish. As she rushed to the back of the store with the fish in hand I was initially impressed that she acted so quickly and had such a heart for animals.
But….10 minutes later I was still waiting at the register …with a long line of people behind me. Finally, a manager comes out. She opens up a second register and gets the line moving… starting with the person behind me!
After three customers that were behind me check out and the “fish” lady still MIA…I made a very loud sigh and got the attention of the manager who requested that I bring all my items over to her register. No apology was given, no explanation… and as I left the store the “fish” lady had still not returned to her register!
By the time I reached my home I was really perplexed…what should have occurred?
Should they have been more concerned for the customer or the fish? I truly have mixed emotions… so give me your vote.
Would you vote on the side of the fish or would you vote on the side of the customers?